The healthcare communications process today does not effectively help clinicians help their patients … until now.
Introducing Physician Attendant
Physician Attendant is the concierge communications platform that securely and effectively gives clinicians control of their conversation with each other and with their organization's care team.
Key Features
Secure and efficient messaging
HIPAA compliant instant one-to-one and group messaging
Enterprise Broadcast Messaging
Send organization updates to all or specific group of users
Message Status
Delivered and read receipts for your messages
Directory Access
Find providers and staff from organization directory by name, specialty, location, etc
Organization Updates
You can access organization news, events, and apps-links
Message Alerts
You are alerted when a new message is sent to you
EMR Integration
Receive clinical alerts and notifications
Share Images and Videos
Send images, videos, and audio files securely
On Call and User Presence
You can view members on call in any department and member's last seen status
Message Call Center
If applicable you can securely message organization call center for assistance
The Secure Solution
HIPAA requires that health care providers maintain the confidentiality, integrity, and availability of all ePHI created, received, maintained, or transmitted by a covered entity. Physician Attendant helps meet HIPAA requirements for secure messaging.
Full encryption: End to end encryption with TLS/SSL and AES security protocols. Security measures enable the safe transmission of electronic protected health information (ePHI) on corporate-owned and Bring Your Own Device (BYOD) mobile devices.
Physical Security and Compliance: Both our partners Google and PubNub operate on SSAE 16 certified data centers and maintain highest available CloudTrust "Enterprise Ready" rating network-wide.
Independent verification of security, privacy and compliance controls using third party audits on a regular basis to provide this assurance.
Message Delivery Notifications: It's important for healthcare team members to know that communications containing ePHI have reached their intended recipients. Physician Attendant™ tracks delivery and read receipts for messages.
Account Management and Controls: A HIPAA secure messaging system will grant IT and account administrators the ability to record and monitor all transmission containing ePHI. Physician Attendant™ allows hospital IT to manage users access (add/remove/inactivate) for the application.
future-proof INFRASTRUCTURE
Healthcare organizations want to focus their time and resources on patient care; not on building, maintaining, and scaling messaging infrastructure.
Google provides future-proof infrastructure for Physician Attendant™. Google's infrastructure provides HIPAA compliant security, high-performance, durability, and availability freeing you from the overhead of managing infrastructure.
Physician Attendant utilizes PubNub's real-time secure network, leading data stream network for mobile applications and Internet of Things (IoT). Fully compliant with Health Insurance Portability and Accountability Act (HIPAA).
PRICED JUST RIGHT
Plans designed to meet needs of any size organization
Business
Starting from $7 user per monthBusiness licensing includes all messaging and administration features and is designed for home health, hospice, physician groups, radiology services and other small and medium healthcare orgnaizations.
Messaging Features
- Unlimited messages
- Message status tracking (delivered / read)
- Message alerts
- Attachments (image / video)
- Unlimited message archiving
- Directory Access
- On call and user presence
- Group messaging
- Send / receive messages using phone, tablet, desktop
- Delivery escalation
- Bulk upload
- User management
- Audit one to one and group messages
- Manage organization groups
- Organization broadcast messaging and notifications
- Dedicated implementation team
- 24/7 customer support
Enterprise
Starting from $7 user per monthEnterprise licensing includes all advanced messaging, administration, care-coordination, and integration features and is designed for hospitals and health systems to easily integrate with existing infrastructure.
Messaging Features
- Unlimited messages
- Message status tracking (delivered / read)
- Message alerts
- Attachments (image / video)
- Unlimited message archiving
- Directory Access
- On call and user presence
- Group messaging
- Send / receive messages using phone, tablet, desktop
- Delivery escalation
- Bulk upload
- User management
- Audit one to one and group messages
- News, events calendar, links and tools content management
- Organization referral information content management
- Manage organization groups
- Patient notifications for admission, discharge, transfer
- Patient consult, lab result, discharge summaries notification
- Custom notifications
- Send enterprise wide notifications
- Integration with HIS / LIS / RIS Systems
- HL7 ADT, Orders, Results integration
- Custom integration
- Secure and efficient communication with organization call center
- Dedicated implementation and integration team
- 24/7 customer support