The healthcare communications process today does not effectively help clinicians help their patients … until now.

Introducing Physician Attendant™

Physician Attendant™ is the concierge communications platform that securely and effectively gives clinicians control of their conversation with each other and with their organization's care team. 

Key Features

Secure and efficient messaging

HIPAA compliant instant one-to-one and group messaging

Enterprise Broadcast Messaging

Send organization updates to all or specific group of users

Message Status

Delivered and read receipts for your messages

Directory Access

Find providers and staff from organization directory by name, specialty, location, etc

Organization Updates

You can access organization news, events, and apps-links

 

Message Alerts

You are alerted when a new message is sent to you

EMR Integration

Receive clinical alerts and notifications

Share Images and Videos

Send images, videos, and audio files securely

On Call and User Presence

You can view members on call in any department and member's last seen status

Message Call Center 

If applicable you can securely message organization call center for assistance

 

The Secure Solution 

HIPAA requires that health care providers maintain the confidentiality, integrity, and availability of all ePHI created, received, maintained, or transmitted by a covered entity. Physician Attendant helps meet HIPAA requirements for secure messaging.

Full encryption: End to end encryption with TLS/SSL and AES security protocols. Security measures enable the safe transmission of electronic protected health information (ePHI) on corporate-owned and Bring Your Own Device (BYOD) mobile devices. 

Physical Security and Compliance: Both our partners Google and PubNub operate on SSAE 16 certified data centers and maintain highest available CloudTrust "Enterprise Ready" rating network-wide. 

Independent verification of security, privacy and compliance controls using third party audits on a regular basis to provide this assurance.

Message Delivery Notifications: It's important for healthcare team members to know that communications containing ePHI have reached their intended recipients. Physician Attendant™ tracks delivery and read receipts for messages.

Account Management and Controls: A HIPAA secure messaging system will grant IT and account administrators the ability to record and monitor all transmission containing ePHI. Physician Attendant™ allows hospital IT to manage users access (add/remove/inactivate) for the application.

 

future-proof INFRASTRUCTURE

Healthcare organizations want to focus their time and resources on patient care; not on building, maintaining, and scaling messaging infrastructure. 

Google provides future-proof infrastructure for Physician Attendant™. Google's infrastructure provides HIPAA compliant security, high-performance, durability, and availability freeing you from the overhead of managing infrastructure.

Physician Attendant utilizes PubNub's real-time secure network, leading data stream network for mobile applications and Internet of Things (IoT). Fully compliant with Health Insurance Portability and Accountability Act (HIPAA).

 
 

PRICED JUST RIGHT

Plans designed to meet needs of any size organization

Business

Starting from $7 user per month
Business licensing includes all messaging and administration features and is designed for home health, hospice, physician groups, radiology services and other small and medium healthcare orgnaizations.

Messaging Features
  • Unlimited messages
  • Message status tracking (delivered / read)
  • Message alerts
  • Attachments (image / video)
  • Unlimited message archiving
  • Directory Access
  • On call and user presence
  • Group messaging
  • Send / receive messages using phone, tablet, desktop
  • Delivery escalation
Administration Features
  • Bulk upload
  • User management
  • Audit one to one and group messages
  • Manage organization groups
Notifications
  • Organization broadcast messaging and notifications
Support
  • Dedicated implementation team
  • 24/7 customer support

Enterprise

Starting from $7 user per month
Enterprise licensing includes all advanced messaging, administration, care-coordination, and integration features and is designed for hospitals and health systems to easily integrate with existing infrastructure.

Messaging Features
  • Unlimited messages
  • Message status tracking (delivered / read)
  • Message alerts
  • Attachments (image / video)
  • Unlimited message archiving
  • Directory Access
  • On call and user presence
  • Group messaging
  • Send / receive messages using phone, tablet, desktop
  • Delivery escalation
Administration Features
  • Bulk upload
  • User management
  • Audit one to one and group messages
  • News, events calendar, links and tools content management
  • Organization referral information content management
  • Manage organization groups
Notifications and Care Coordination Features
  • Patient notifications for admission, discharge, transfer
  • Patient consult, lab result, discharge summaries notification
  • Custom notifications
  • Send enterprise wide notifications
Integration Features
  • Integration with HIS / LIS / RIS Systems
  • HL7 ADT, Orders, Results integration
  • Custom integration
Organization Call Center Integration
  • Secure and efficient communication with organization call center
Support
  • Dedicated implementation and integration team
  • 24/7 customer support