HIPAA requires that health care providers maintain the confidentiality, integrity, and availability of all ePHI created, received, maintained, or transmitted by a covered entity. Physician Attendant helps meet HIPAA requirements for secure messaging.

Full encryption: End to end encryption with TLS/SSL and AES security protocols. Security measures enable the safe transmission of electronic protected health information (ePHI) on corporate-owned and Bring Your Own Device (BYOD) mobile devices.

Physical Security and Compliance: Both our partners Google and PubNub operate on SSAE 16 certified data centers and maintain highest available CloudTrust "Enterprise Ready" rating network-wide. 

Independent verification of security, privacy and compliance controls using third party audits on a regular basis to provide this assurance.

Message Delivery Notifications: It's important for healthcare team members to know that communications containing ePHI have reached their intended recipients. Physician Attendant™ tracks delivery and read receipts for messages.

Account Management and Controls: A HIPAA secure messaging system will grant IT and account administrators the ability to record and monitor all transmission containing ePHI. Physician Attendant™ allows hospital IT to manage users access (add/remove/inactivate) for the application.


Frequently Asked Questions

  • What happens if user loses their smartphone? 

First, Physician Attendant™ does not store any PHI locally on the phone. Your administrator can inactivate the user's account through administrator portal disallowing anyone to access the user's account. 

  • How are messages archived? 

All messages are stored on SSAE 16 certified data centers with highest available CloudTrust "Enterprise Ready" rating network-wide.